Frequently Asked
Questions
This is skincare elevated by science. No fluff, no filler — just pure, purposeful ingredients working at a cellular level to transform your skin.
Frequently Asked
Where do you ship from?
Sydney Australia
Do I get a tracking number?
All products are shipped with tracking details
How long will my delivery take to arrive?
Within 2-3 business days.
How should peptides be stored ?
Peptides should be stored in a cool, dry environment (2-8°C), away from direct sunlight and humidity.
Once reconstituted with bacteriostatic water they should be refrigerated immediately.
Can I return or exchange a peptide ?
Due to the nature of research materials, we cannot accept returns once a product has been opened or shipped – unless the item arrives damaged or incorrect.
